Refund Policy for ‘This World is a Simulation’
At This World is a Simulation, we are committed to providing a valuable experience within our community. If you feel the community isn’t the right fit for you, we offer a limited refund policy under the following terms and conditions:
1. Eligibility for Refund:
-Refund requests must be made within 5 calendar days of joining the community.
-Refunds are only available to paying members who joined directly through a paid plan. Members on a free trial are not eligible for refunds if they forget to cancel their trial before it converts to a paid subscription.
2. How to Request a Refund:
-Contact a community admin via the Skool platform within 5 days of your billing date to request a refund. Be sure to include your reason for the request to help us improve the community experience.
-Refund requests made via email or other platforms will not be accepted.
Refund Limitations:
-No Refunds After Billing Dates: Refunds will not be granted if you decide to leave the community after your billing date has passed, regardless of how much of the billing period remains.
-No Refunds for Mid-Month Cancellations: If you cancel your subscription mid-month, you will retain access to the community for the remainder of the paid period, but no prorated refunds will be issued.
-Refunds are not applicable for free trial periods or for failing to cancel before the trial period ends.
Processing Refunds:
-Approved refunds will typically be processed within 5–10 business days. However, the exact timing may vary depending on your bank or payment provider. Please note that we have no control over delays caused by external banking processes.
We appreciate your understanding and cooperation in adhering to this policy. Our aim is to create a supportive and engaging community, and we hope you’ll take full advantage of the resources and connections available. If you have any questions or need assistance, please reach out to one of our admins.
Thank you for being part of This World is a Simulation!